A few days after celebrating Moments Café’s 3rd birthday, we had to close our doors to help protect our customers and staff from COVID-19. Our customers are always our priority and we are counting down the days until we can re-open our doors to them.

Moments Café, located in Plymouth City Centre, was opened 3 years ago by Kate and Laura, Co-Founders and Joint CEO’s of Memory Matters. The café was opened as a retro-style café to create memories for all our customers to enjoy. It is specifically dementia-friendly, which, in turn, makes it a safe, warm and friendly environment for people to come and visit.

All of the profits made in Moments Café go towards supporting Memory Matters, and our FREE help and support advice Hub, which is located above the café.

During the current crisis, we are continuing to support as many people as we can over the phone and online, (including our free dementia advice service) however, because the café is closed, we are not gaining any revenue to be able to continue this support once the pandemic is over.

“It means the world having a phone call, I really miss the Cafe and the lovely friendly atmosphere. Not many places would bother, but it shows you see us as part of the family. Being able to talk to someone means so much.” – Café customer, Maureen.

We are currently looking into funding for our customers to get iPads, so they can still see each other for their morning coffees, without it merely just being a chat over the phone. Mental health issues will be rising as this difficult time continues, and we want to make sure we are doing all that we can to keep the vulnerable people in our community connected and feeling loved. Any funds raised from our Crowdfunder will primarily go towards this becoming a reality, and helping the lonely and vulnerable to be able to communicate face-to-face.

These are definitely uncertain times, and we are not sure how long the café will be closed for. We need your help to keep us going so that we can continue to support our customers and our staff.

We are reaching out to you to help us raise funds so that we are able to re-open our Moments Café and Memory Matters Hub. This will enable us to resume our support for the general public, and it will also enable Memory Matters to continue their free support and advice service for people in our community, who are affected by dementia or memory loss.

We are now asking you to support us, while we continue to support you.